Privacy Policy

Effective Date: 14 July 2025

This Privacy Policy outlines how Home Gym Exercise Equipment ("we", "us", or "our") collects, uses, and shares your personal information when you access our website https://homegymexerciseequipment.co.uk, use our services, make a purchase, or otherwise engage with us (collectively, the "Services"). By using the Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal or regulatory reasons. Updates will be posted on this page with a revised "Effective Date."

Information We Collect

Information You Provide

  • Contact information (e.g., name, email, phone number, delivery address)

  • Purchase and order details

  • Account login credentials (if applicable)

  • Customer support communications

Information We Automatically Collect

Through cookies and similar technologies, we collect data such as:

  • IP address and browser type

  • Device details

  • Usage patterns and interaction data

Information from Third Parties

We may receive information about you from third parties, such as:

  • Payment gateways (e.g., to confirm transactions)

  • Courier and fulfilment partners

  • Shopify and related eCommerce services

How We Use Your Data

  • To process transactions and deliver products

  • For customer service and support

  • To personalise and enhance your shopping experience

  • To send you promotional communications (only with your consent)

  • To detect, investigate, or prevent fraudulent or illegal activity

Cookies

We use cookies to enable site functionality, improve user experience, and analyse website traffic. You can control cookie preferences in your browser settings. Blocking cookies may affect how the website functions.

Sharing Your Information

We may share your data with trusted third parties for legitimate business purposes:

  • Payment processors and fulfilment services

  • Hosting and analytics providers

  • Marketing and communication platforms (with your consent)

  • Legal authorities where required

International Transfers

We may store or process your data outside of the UK or EEA. When transferring personal information internationally, we use appropriate safeguards, including:

  • Standard Contractual Clauses approved by the European Commission

  • UK international data transfer agreements

  • Transfers to countries with an adequate protection status Your data may also be accessed by authorised staff or service partners in these regions.

Data Retention

We retain your information as long as necessary for the purposes described, including legal obligations, order fulfilment, dispute resolution, and service improvement.

Your Rights

Under UK GDPR, you may:

  • Request access to your personal data

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent where applicable

Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us immediately for removal.

Contact Us

For questions, concerns, or to exercise your rights regarding your data, please contact us: